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The process of removal of hardness of water, irrespective of whether it is temporary or permanent is termed as __________

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The process of removal of hardness of water, irrespective of whether it is temporary or permanent is termed as __________

(a) Cleansing action of water

(b) Hardness of water

(c) Softening of water

(d) Purity of water

The question was posed to me in a national level competition.

Query is from R, S- Configuration and Water Softening in section Structure and Stereostructure of Molecules of Engineering Chemistry I

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The correct choice is (c) Softening of water

Easiest explanation: The process of removal of hardness of water, irrespective of whether it is temporary or permanent is termed as softening of water. This process includes both temporary as well as permanent hardness.

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