The correct answer is: - Efficiency gains. RPA can complete tasks more quickly than humans, and it's able to do so at a lower cost.
- Reduction in errors.
- Increased agility.
- Better use of people power.
- Increased employee engagement.
- Improved customer satisfaction.
- Standardization of processes.
- Business continuity support.
The title of my answer can be What are the advantages and disadvantages of RPA?