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What are the two ways to view the human error of a sociotechnical system?

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What are the two ways to view the human error of a sociotechnical system?

(a) hardware and software approach

(b) management and users approach

(c) person and systems approach

(d) all of the mentioned

I got this question at a job interview.

My query is from Sociotechnical Systems topic in portion Software Evolution of Software Engineering

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The correct option is (c) person and systems approach

For explanation: The answer is self explanatory.

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