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A ________ Level Agreement (SLA) is the contract for performance negotiated between you and a service provider.

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A ________ Level Agreement (SLA) is the contract for performance negotiated between you and a service provider.

(a) Service

(b) Application

(c) Deployment

(d) All of the mentioned

The question was posed to me in my homework.

This intriguing question originated from Cloud computing costs in section Value Proposition of Cloud of Cloud Computing

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The correct option is (a) Service

To elaborate: In the early days of cloud computing, all SLAs were negotiated between a client and the provider.

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