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How many types of protocols are important for instant messaging?

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How many types of protocols are important for instant messaging?

(a) 2

(b) 3

(c) 4

(d) All of the mentioned

The question was asked during an interview.

The above asked question is from Communicating with the Cloud topic in chapter Cloud Communication, Media and Streaming of Cloud Computing

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The correct answer is (b) 3

The explanation is: In an effort to create an interoperability standard between different IM clients, several instant messaging protocols have been created.

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