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Quality management system _________ perception of customers towards company.

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Quality management system _________ perception of customers towards company.

(a) Improves

(b) Deprove

(c) Recede

(d) Worsen

The question was asked at a job interview.

This intriguing question originated from Quality Management in Concrete Construction topic in portion Quality Control of Concrete Technology

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The correct choice is (a) Improves

The explanation: Quality management system improves perception of customers towards company due to credible quality personnel and quality practices.

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