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What is the primary focus of the quality management system?

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in Engineering Metrology by (829k points)
What is the primary focus of the quality management system?

(a) Customer focus

(b) Engagement of people

(c) Process approach

(d) Improvement

The question was posed to me during a job interview.

My question is based upon Quality Management and Quality System Requirements topic in chapter Measuring Machines & Total Quality Management of Engineering Metrology

1 Answer

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Best answer
Correct option is (a) Customer focus

Easiest explanation: The primary focus of quality management system is to meet the requirements of a customer. The main aspect to sustain success in an organisation is to retain the confidence of customers and other parties on whom it depends.

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