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Which drivers are used in TQM system?

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in Engineering Metrology by (829k points)
Which drivers are used in TQM system?

(a) Competition, Survival and export drive

(b) Teamwork participation and customer satisfaction

(c) Quality tools and technique

(d) Management commitment and vision

I had been asked this question during an online interview.

The doubt is from Principles of TQM topic in section Measuring Machines & Total Quality Management of Engineering Metrology

1 Answer

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Correct option is (a) Competition, Survival and export drive

Easy explanation: Management commitment and vision, teamwork participation, Quality tools and techniques are the system models and competition. Survival, profitability, Customer expectations are the drivers. System models, drivers and TQM all together forms a TQM system.

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