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Which factor is the basis of Decision making in TQM?

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in Engineering Metrology by (829k points)
Which factor is the basis of Decision making in TQM?

(a) Facts only

(b) Opinions only

(c) Facts and opinions both

(d) Neither facts nor opinions

I got this question by my school teacher while I was bunking the class.

My doubt is from Principles of TQM in division Measuring Machines & Total Quality Management of Engineering Metrology

1 Answer

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Best answer
Right choice is (a) Facts only

To explain: Decision-making within the organization should be only based on facts. It is not based on opinions like personal interests and emotions. Data should support this type of decision-making process.

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